State Farm® Insurance Agent Erika Hall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dean Weldon
December 30, 2024
"Erika and her staff are amazing. They are very professional and timely in all their work. If you have any questions just ask they are knowledgeable."
"Dean, thank you so much for your thoughtful feedback! My team and I are dedicated to providing professional and timely service, and it means a lot to hear that it made a difference for you. We’re always here to help and appreciate your trust in us!"
Stephanie Waller
December 4, 2024
"Erika Hall was an absolute gem to work with as she handled several of my insurance needs. Extremely helpful knowledgeable and professional! Her personality is absolutely amazing! I would recommend Erika for all of your insurance needs! I can’t THANK YOU enough! “Like a good neighbor” Erika was there!!!"
"Thank you so much, Stephanie, for your thoughtful review! Working with customers like you makes our hearts full. Your recommendation means the world to us, and we’re so glad you experienced the "good neighbor" spirit firsthand. Thank you for trusting us with your insurance needs!"
Barbara Bunch
December 4, 2024
"Alyssa Fuller has been an excellent representative of St. Farm. She has been an enormous help to this "dizzy 80 year old widow woman". If you need a company that trains their agents in the proper way to care for clients, St. Farm is for you."
"Thank you so much for your heartfelt review, Barbara! Alyssa truly embodies the care and dedication we strive for at our office, and we’re thrilled to hear she’s been such a great help to you. Thank you for trusting us with your insurance needs!"
Kiana Brown
December 4, 2024
"Excellent service! Thank you Christina Castillo - you made this experience of getting renters and car insurance seamless. Not only did you save me money from switching from Liberty Mutual to State Farm but your patience/kindness in answering all my questions made the process easy from moving from Philly to VA. 100% recommend anyone from Ms. Halls team to have your back and be quick to get what you need."
"Thank you for sharing your experience, Kiana! We’re thrilled to hear that Christina made your transition seamless and saved you money while ensuring you felt supported throughout the process. Your recommendation means the world to us—thank you for trusting our team with your insurance needs!"
Michael Kalson
December 4, 2024
"Customer service is always exceptional and they make sure that my family and I have a rate that is affordable."
"Thank you, Michael, for your kind words! Your trust means so much to us, and we’re honored to be part of your insurance journey!"
Justin Hall
December 2, 2024
"Erika and her staff very kind! I would recommend them to anyone in the state of Virginia! Plus-great last name lol"
"Thank you, Justin, for the great review! We're thrilled to hear you had a positive experience with our team, and we love the last name connection too! Your recommendation means so much to us—thank you for trusting us with your insurance needs!"
Jan Janoski
December 2, 2024
"Erika and her staff are amazing! They helped me and my husband with home auto and our life coverage. Since we had health issues I was afraid we wouldn't qualify, but she found us an affordable policy! Best agent around."
"Thank you, Jan, for sharing your wonderful experience! I'm so glad we could assist you and your husband with finding the right coverage, even with the challenges. It means the world to be called the "best agent around" – your trust and kind words truly motivate us!"
Mone Anderson
October 15, 2024
"Thank you miss Erica Hall"
"I really appreciate you taking the time to leave us a review, Mone! We are grateful to work with customers like you."
Jenn
October 14, 2024
"Erika, was a great help I was debating on leaving my current Insurance company and she txt me a great rate, it was easy and fast. Now I have have great insurance through State Farm, 10 out of 10 highly recommend. Thank you again Erika and State Farm Crew."
"Thank you so much, Jenn! I’m glad we could make the process quick and easy for you, and that you're happy with your new insurance. We truly appreciate your business and are always here to help!"
Jack
October 14, 2024
"Christina Castillo handled my request very quickly! Very unusual these days! I am very appreciative! Thank you!"
"Thank you, Jack, for your kind review! We're so glad Christina was able to assist you quickly—she is a gem. We look forward to continuing to provide you with excellent service!"
Howard Hightower
October 5, 2024
"Been a customer of State Farm for decides. My agent finally retired and they switched me to Erika Hall. In recent weeks, I have contacted office 3 times due to selling a house and an auto. Quick responses by Alyssa Fuller, Customer Relations Representative = and each time the things she did has been accurate. I recommend this office."
"Thank you for the five star review, Howard! I'm thrilled to hear that Alyssa has been so helpful with your recent transitions; she is a rockstar! I'm glad our agency has met your expectations! We are grateful for your business."
Shelby Claire
September 4, 2024
"Erika Hall's staff are incredibly helpful and kind. Christina and Justin are quick to get me the policies i need at really great prices. Even when i call close to closing time! haha. thank you guys, you've made my state to state transfer so easy."
"Thank you for the glowing review, Shelby! We couldn't agree more- Christina and Justin are rock stars! So glad the state-to-state transfer went smoothly for you. We appreciate your business!"
Danny Green
August 30, 2024
"Christina Castillo Has excellent customer service skills. Thank you"
"Thank you for sharing your experience with Christina, Danny! She truly has a knack for delivering excellent customer service. We are grateful for your business!"
Kelsey Jones
August 19, 2024
"I just relocated to the Richmond area and Erika has been very helpful in transferring my previous State Farm insurance to Virginia making it 10x easier for me as a new resident. I appreciate you Erika!"
"Thank you for the glowing review, Kelsey! I'm really happy to hear that the transfer went smoothly and that I could help make your move a bit easier. Welcome to Richmond!"
Gabriel Moxey
August 13, 2024
"Excellent in everything she does. Highly recommed!"
"Thank you for the glowing review, Gabriel! It's customers like you who make our job so rewarding. We are grateful for your business!"
Rebekah E. Goemaat
July 28, 2024
"I worked with both Erika and Christina Castillo to bundle my business and auto insurance. I got great service and a lower rater than I had been paying elsewhere."
"Thank you for the five star review, Rebekah! It's fantastic that we could help you bundle your business and auto insurance for a better rate. We're always here to support you, so don’t hesitate to reach out if you need anything else."
Annie Wright
July 19, 2024
"Christina Castillo provided excellent customer service and made the transition to new insurance a smooth and easy process!"
"Thank you for your five star review Annie! We'll be sure to pass along your compliments to Christina, we are so lucky to have her on our team. Thank you for trusting us with your insurance!"
Roselyn Salubre
July 11, 2024
"Christina way to go! Excellent and very informative with all my inquiry! Very satisfied!"
"Thank you for the five star review, Roselyn. Christina will be thrilled to hear your feedback! Thanks for putting your trust in us."
Tiffany Albert
July 8, 2024
"Thanks so much to Shay from State Farm! I was really hesitant about switching my insurance carrier, but Shay talked me through everything and got me the best rates for what I was looking for in Auto and Renter’s insurance!!"
"Thank you for the five star review Tiffany. We'll be sure to pass along the compliment to Shay; we're lucky to have them on our team! Welcome to the State Farm family!"
Jacob
July 8, 2024
"Great communication"
"Thank you for the five star review, Jacob! Our team always aims to keep communication clear and helpful. If you ever need anything else, don’t hesitate to reach out."
Ashley Brosious
June 25, 2024
"I have had exceptional service working with Christina. She is very polite, helpful and easy to work with. I was contacted immediately after placing an email to get new coverage, as I am coming from another state. I couldn’t have asked for better service!"
"Welcome to Richmond, Ashley! We know how daunting it can be to handle insurance matters when moving from another state, and we're so glad Christina was able to assist you smoothly and quickly. We appreciate you taking the time to leave us a review."
Travis Johnson
June 14, 2024
"Getting coverage has never been easier. Justin Hall, the agent I spoke with made the process stress-free and simple to complete."
"Thank you taking the time to share your experience with Justin! We'll make sure he gets a shoutout for his great work. We appreciate your support!"
Ed Johnston
June 14, 2024
"Nice agent and polite with knowledgeable information"
"Thank you, Ed, for the kind words! We're thrilled to hear you had a great experience; your satisfaction is our priority!"
B B
June 11, 2024
"Wow, wow, wow!!! I am so thankful I made the switch from my previous agent to Erika and her team!!! I had been having an unreasonable amount of trouble trying to get in touch with my pervious StateFarm agent. I reached out to Erika's team in tears because I had been going back and forth with the auto repair place, attempts to contact my agent, and the unfortunate endless redirection from my agent's representative to the 1-800 number; what's the purpose of having a local agent if their approach is to send the insured to the 800 number for everything? In less than 24h, Erika and her team completely turned my troubles around. They managed to resolve the 3 major concerns I had been tackling all on my own for the last 3 weeks. The sheer relief she has provided really lifted my spirits. I HIGHLY recommend making Erika (and her team) your StateFarm agent. They truly do everything in their power to help resolve your troubles and embody the StateFarm motto."
"Your review made our day! We're absolutely thrilled to hear that you had such a positive experience with our team. Switching agents can feel like a leap of faith, and we’re honored you chose us. Your recommendation means a lot and reminds us why we do what we do. If you ever need anything else, just give us a shout—we’re always here for you!"
Paul Kline
June 1, 2024
"Erika and her office have been wonderful to work with. She is knowledgeable, responsive, and provides excellent service!"
"We're really glad to hear that you're happy with our office, Paul. It means a lot to know that our efforts don't go unnoticed. If there's anything else we can assist you with, or if you have any questions in the future, just let us know."