
State Farm® Insurance Agent Erika Hall
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amanda Mullins
March 21, 2025
"Justin is great. Very helpful"
"Thank you, Amanda! We’re so glad to hear that you had a great experience with Justin; we'll be sure to pass along your compliment. We appreciate you choosing us for your insurance needs. "
Tina Shiver
March 10, 2025
"Great job Justin. Made it an easy transition to start a new policy with State Farm. Thank you!"
"Thank you, Tina! I'm so glad Justin could make your transition easy. Welcome to the State Farm family!"
Sandra Elizabeth Nieto
March 7, 2025
"Gracias Jackie por la mejor experiencia. Jackie me ayudó a encontrar una cobertura a excelente precio. Progressive quería cobrarme el doble de lo que State Farm por las mismas coberturas. Jackie pudo encontrar un paquete perfecto para mis dos Autos y mi cobertura de vida. Muchas gracias por tu ayuda Jackie."
"Thank you for sharing your experience, Sandra! We're glad to hear that Jackie was able to help you find the perfect coverage at an excellent price. We're thrilled you chose State Farm for your cars and life coverage. Thank you for trusting us and for your kind words!"
Katania C.
March 7, 2025
"Chrsitina was amazing! I was paying so much for my vehicle at my old insurance company for just 1 car, it was ridiculous! Christina took great care of me and gave me a package that took care of 2 cars, renters and life. Now I’m paying even less than I was with my 1 vehicle at the previous company. I even recommended her to my mom and she took awesome care of her as well! Thank you so much!"
"Thank you for your amazing review, Katania! We're so glad to hear that Christina was able to help you find the right coverage while saving you money. It's great to know she took care of both you and your mom! We appreciate your trust in us for your insurance needs!"
Stacey Cummings
March 4, 2025
"Christina Castillo is truly exceptional! I had the pleasure of working with her after a referral. Her expertise, dedication, and willingness to find the perfect plan for my needs were remarkable. It's rare to find such outstanding service in the insurance industry. This was by far the best experience I've ever had with an insurance company!"
"Thank you, Stacey! We’re so glad to hear that Christina provided such a great experience. Your kind words mean a lot, and we appreciate your trust in us for your insurance needs!"
Maria Aparicio
February 28, 2025
"Muy buena experiencia con esta oficina y su equipo, especialmente Jackie. Jackie me ah sabido explicar las coberturas para mis polizas. Muchas gracias Jackie y State Farm por ayudarme a tener buena cobertura a un buen precio!!"
"Thank you, Maria! We're glad to hear you had a great experience with our office and that Jackie was able to explain your coverages clearly. We take pride in helping our customers find the best protection at the best price. We appreciate your trust and your business!"
Emily Heller
February 26, 2025
"Justin was super helpful in getting my auto insurance bundled with my renters."
"Thank you, Emily! We’re glad Justin could help you bundle your auto and renters insurance. Thanks for choosing us for your insurance needs!"
Nino Sofia
February 13, 2025
"On several occasions, including a recent auto claim, Erika Hall was very helpful in getting me the information I needed and working through a discrepancy. She is polite, professional and friendly. I intend to ask for her anytime I reach out to my State Farm office"
"Thank you, Nino! I truly appreciate your kind words. It’s always my goal to make the process as smooth as possible, and I’m glad I could help with your auto claim. Your trust in our State Farm office means so much, and we truly appreciate your business!"
Rockie Penta
February 7, 2025
"If you’ve been putting off getting insurance for years like me ,DONT WAIT ANY LONGER! I thought I would be out an arm and a leg and the whole process seemed intimidating but Erika made this process so easy for me! I couldn’t believe I put this off for so long! The energy Erika and the whole office has is just amazing and so welcoming! Also it’s probably the cutest office I’ve ever seen! I couldn’t rave about them more! THANK YOU SO MUCH!!"
"Thank you so much, Rockie! I’m so happy I could make the process easy and welcoming for you. It truly means a lot to hear that you had such a great experience with our team. We appreciate your trust and look forward to being here for you whenever you need us!"
honey love (honeybee love)
February 6, 2025
"Got me a amazing deal on 2 cars full coverage. Justin Hallis the best!!!!"
"Thank you for your fantastic review! We’re thrilled that Justin was able to get you an amazing deal on full coverage for both cars. We appreciate your trust in our State Farm office!"
John Barton
February 5, 2025
"Justin Hall helped me save a bunch of money when I switched to a auto and home bundle. The process was smooth and easy. Justin was very professional and made it real easy to switch my insurance. Thank you"
"Thank you, John, for your kind words! We’re thrilled to hear that Justin was able to help you save money and make the switch to an auto and home bundle seamless. We truly appreciate your trust in us for your insurance needs."
Jake Pendry
February 1, 2025
"Justin was great and made the process so easy. This was my first time getting car insurance and getting off my parent’s plan and he made everything easy to understand. I’m so excited to be working with him and the rest of the team here going forward. I can guarantee that every individual here is standup and helpful in every request or need. I’m also happy to continue the trend of being a Jake and having State Farm…. Go Hokies!"
"Thank you, Jake, for sharing your experience! We’re thrilled to hear that Justin made your transition to your own policy smooth and easy to understand. We appreciate your trust in our team—welcome to the State Farm family!"
Patrice Lee
January 31, 2025
"Justin was so professional and so nice got my policy started, answered all my questions and made the process easy"
"Thank you for the five star review, Patrice. I’m thrilled to hear that Justin was able to make your experience so smooth and enjoyable! It's wonderful to know he got you all set up and answered your questions with professionalism. We appreciate your business!"
Olivia Jackson
January 30, 2025
"I cant express how great it was to work with Christina! She was amazing! She is very knowledgeable and helps find insurance that fits any budget!"
"Thank you for your kind words, Olivia! I'm so thrilled to hear about your awesome experience with Christina! She's definitely a gem on our team and really knows her stuff when it comes to tailoring insurance plans. Thank you for being a valued part of our State Farm family here in Richmond."
Frazell Hamilton
January 30, 2025
"The agent we had for years retired so we were skeptical about changing agents so when Erika called to introduce herself and set up a meeting to review our coverage we didn't know what to expect but found out that she was pleasant and professional and wanted to do the best for us. We left happy and satisfied. She really made our day."
"I'm really glad to hear that you had a positive experience, Frazell! It was a pleasure meeting with you and I'm thankful you gave me the opportunity to show that you’re in good hands. We appreciate your trust in us for your insurance needs!"
Sue Patrick
January 27, 2025
"Great service and information"
"Thank you, Sue! I’m so glad we could provide you with great service and valuable information. It’s always our goal to make the insurance process as seamless and informative as possible. We truly appreciate your business and support!"
jay gohil
January 17, 2025
"I’ve had the pleasure of working with Christina Castillo as our home insurance agent, and I can confidently say she provides top-notch service. From the very start, Christina has been professional, attentive, and incredibly knowledgeable, ensuring that we have the right coverage for our home. She took the time to explain every detail, answered all of our questions, and made the entire process seamless. It’s rare to encounter someone who is as dedicated to their clients as Christina is, and it has truly given us peace of mind knowing that we’re in such capable hands. I highly recommend Christina to anyone in need of reliable and expert insurance support. Her exceptional customer service and genuine care for her clients make her stand out in the industry."
"Thank you, Jay, for such an incredible review! We’re thrilled to hear that Christina provided you with exceptional service. Your recommendation means the world to us—thank you for trusting us with your home insurance needs!"
Amy Childress
January 17, 2025
"Alyssa was super helpful! I had a very positive experience working with Erika Hall State Farm Insurance!"
"Thank you, Amy, for your kind words! We're so glad to hear Alyssa was super helpful and that you had a positive experience with us. We truly value your trust in our State Farm agency."
B Gregory
January 17, 2025
"I recently moved from a different state and Christina made that process seemless and also saved me some money. She was personable and easy to talk to. I really appreciated the information and her taking her time to explain everything to me. I didn't feel rushed at all. AMAZING!"
"Thank you for sharing your experience! We're thrilled to hear Christina made your transition seamless and helped you save money; she is a gem on our team. We appreciate your trust in our State Farm office!"
David Richardson
January 17, 2025
"Communication was consistent and great. As a person in retail/sales this was appreciated."
"Thank you, David! We’re so glad to hear that our consistent communication stood out to you. Providing great service and staying connected is always our priority. We truly appreciate your feedback and your trust in us for your insurance needs. "
Mark Falcone
January 16, 2025
"Erika has been great. Highly recommend!!"
"Thank you, Mark, for your kind words and recommendation! We're so glad to hear you’ve had a great experience. It's a pleasure helping with your insurance needs!"
Vanessa Carter
January 15, 2025
"Erika was so helpful reviewing my insurance and explaining information in my policy. Delightful to work with and really appreciated her help."
"Thank you so much, Vanessa! It was my pleasure to review your insurance and help clarify your policy details. I truly appreciate your kind words and your trust—please don’t hesitate to reach out if you need anything else!"
Dean Weldon
December 30, 2024
"Erika and her staff are amazing. They are very professional and timely in all their work. If you have any questions just ask they are knowledgeable."
"Dean, thank you so much for your thoughtful feedback! My team and I are dedicated to providing professional and timely service, and it means a lot to hear that it made a difference for you. We’re always here to help and appreciate your trust in us!"
Stephanie Waller
December 4, 2024
"Erika Hall was an absolute gem to work with as she handled several of my insurance needs. Extremely helpful knowledgeable and professional! Her personality is absolutely amazing! I would recommend Erika for all of your insurance needs! I can’t THANK YOU enough! “Like a good neighbor” Erika was there!!!"
"Thank you so much, Stephanie, for your thoughtful review! Working with customers like you makes our hearts full. Your recommendation means the world to us, and we’re so glad you experienced the "good neighbor" spirit firsthand. Thank you for trusting us with your insurance needs!"
Barbara Bunch
December 4, 2024
"Alyssa Fuller has been an excellent representative of St. Farm. She has been an enormous help to this "dizzy 80 year old widow woman". If you need a company that trains their agents in the proper way to care for clients, St. Farm is for you."
"Thank you so much for your heartfelt review, Barbara! Alyssa truly embodies the care and dedication we strive for at our office, and we’re thrilled to hear she’s been such a great help to you. Thank you for trusting us with your insurance needs!"